FAQ

Jewelry Care

  • When storing your jewelry, hang it up or lay it flat in a dark, dry location.
  • Avoid wearing your jewelry while doing activities that involve water, such as swimming, showering, or washing dishes.
  • Use a polishing cloth to restore the shine of your jewelry, as needed. (A polishing cloth is included with every piece of jewelry.)
  • Your jewelry should be the last thing you put on in the morning and the first thing you remove at night to avoid beauty products.

Order Processing & Shipping

  • All pieces are made-to-order in my shop and will be shipped out within one week (often sooner).
  • Shipping options can be seen at checkout. There is an option for local delivery or pick-up if you live nearby.
  • All orders ship via USPS. If you need to make arrangements for a different carrier, please reach out using the contact form before placing your order.

Exchanges and returns

  • Engraving is made to exactly match what you have provided upon ordering. If I have made a mistake, I will make it right.
  • If an item breaks with normal wear in the first 30 days, please reach out through the contact form.
  • Otherwise, custom items are not eligible for exchanges or returns.